What Is Rent The Runway?
Rent the Runway is a clothing and accessory rental service that allows customers to rent high-end designer clothing and accessories for a fraction of the cost of buying them outright.
Customers can choose from a wide selection of clothing and accessories from over 600 designers, including brands like Gucci, Diane von Furstenberg, and Versace.
Rent the Runway offers one-time rentals, as well as monthly subscription plans that allow customers to rent up to four items at a time. They also provide free shipping and dry cleaning services for all rental items, as well as the option to add a second size for free to ensure a better fit.
Overall, Rent the Runway is a great option for those who want to access designer clothing and accessories without having to buy them outright.
What Are Rent The Runway Clothes Like?
Rent the Runway offers a wide range of clothing and accessory options for women, including dresses, jumpsuits, skirts, blouses, outerwear, and accessories such as jewelry, handbags, and sunglasses.
Their inventory features designs from over 600 high-end designers, so the clothing items are typically of high quality and made from luxurious fabrics. Rent the Runway carefully inspects each item before it is shipped to ensure that it is in good condition and ready to wear.
While the clothing items available for rent have been previously worn and dry cleaned, Rent the Runway has a rigorous cleaning and maintenance process in place to ensure that each item is thoroughly cleaned and in good condition before it is rented out again.
Overall, Rent the Runway’s clothing items are generally of high quality and well-maintained, making them a great option for those who want to access designer clothing without having to buy them outright.
How Does Rent The Runway Work?
Rent the Runway works by allowing customers to rent high-end designer clothing and accessories for a fraction of the cost of buying them outright. Here’s how it works:
- Sign up: To use Rent the Runway, you will need to sign up for an account on their website. You can choose from one-time rentals or monthly subscription plans, such as RTR Update or RTR Unlimited.
- Browse and rent items: Once you’ve signed up, you can browse Rent the Runway’s collection of clothing and accessories and add items to your cart. You can filter your search by size, color, occasion, and more.
- Receive your items: Rent the Runway will ship your selected items to you, usually arriving a day or two before your rental period begins. Items will arrive in a black garment bag with a pre-paid return label and instructions for return.
- Wear and enjoy: You can wear the rental items during your rental period, which is typically 4 or 8 days depending on the item.
- Return the items: At the end of your rental period, simply place the rental items back in the garment bag and attach the pre-paid return label. You can then drop it off at a UPS location or at a Rent the Runway store.
Rent the Runway also offers a free second size with every order to ensure a better fit, as well as the option to purchase a backup size for an additional fee. They provide free shipping and dry cleaning services for all rental items, and they carefully inspect and maintain each item to ensure that it is in good condition before it is rented out again.
Overall, Rent the Runway provides a convenient and affordable way to access high-end designer clothing and accessories without having to buy them outright.
How Much Does Renting The Runway Cost?
Rent the Runway offers a range of pricing options, depending on the type of rental and subscription plan you choose. Here are the current pricing options:
- One-time rentals: Prices vary depending on the item, with rental fees starting at around $30 and going up to several hundred dollars for high-end designer items.
- RTR Update: This monthly subscription plan allows you to rent up to four items per month for a flat fee of $89. You can exchange your items as many times as you want throughout the month.
- RTR Unlimited: This monthly subscription plan allows you to rent up to four items at a time for a flat fee of $135 per month. You can exchange your items as many times as you want throughout the month.
In addition to the rental fees, there may be additional fees for late returns, damage to items, or missing accessories. It’s important to read Rent the Runway’s terms and conditions carefully before placing your rental order to understand all potential costs.
Overall, while Rent the Runway’s prices can vary depending on the type of rental or subscription plan you choose, it provides an affordable way to access high-end designer clothing and accessories without having to buy them outright.
Rent the Runway Stores
Rent the Runway has several physical store locations across the United States. Here are some of the locations:
- New York City: Rent the Runway has several store locations in New York City, including a flagship store in Flatiron, as well as stores in SoHo, Upper East Side, and Midtown.
- Chicago: Rent the Runway has a store location in Chicago’s Magnificent Mile neighborhood.
- Los Angeles: Rent the Runway has a store location in Westfield Century City.
- San Francisco: Rent the Runway has a store location in San Francisco’s Union Square neighborhood.
- Washington D.C.: Rent the Runway has a store location in Georgetown.
Rent the Runway stores allow customers to browse and try on rental items in person, as well as receive styling advice and recommendations from Rent the Runway stylists.
Customers can also return their rental items in-store if they prefer. It’s important to check Rent the Runway’s website for the most up-to-date store locations and hours of operation.
Rent The Runway Memberships
Rent the Runway offers two main membership plans: RTR Update and RTR Unlimited. Here’s a breakdown of each membership plan:
- RTR Update: This monthly membership plan allows you to rent up to four items per month for a flat fee of $89. You can choose from Rent the Runway’s selection of clothing, accessories, and handbags, and you can exchange your items as many times as you want throughout the month. You can also purchase items you love at a discounted price.
- RTR Unlimited: This monthly membership plan allows you to rent up to four items at a time for a flat fee of $135 per month. You can choose from Rent the Runway’s selection of clothing, accessories, and handbags, and you can exchange your items as many times as you want throughout the month. You also have access to exclusive designer collections and can purchase items you love at a discounted price.
Both membership plans offer free shipping, dry cleaning, and insurance for all rented items. They also include a free second size with each order to ensure a better fit. Memberships are billed monthly and can be cancelled at any time.
The membership plans offer a convenient way to access designer clothing and accessories for everyday wear or special events, and they provide flexibility and a cost-effective alternative to buying high-end designer items outright.
Rent the Runway Reviews: What Do Customers Think?
Based on customer reviews, Rent the Runway has a mixed reputation. Here’s an overview of what customers have said about their experiences with Rent the Runway:
Positive reviews:
- Many customers appreciate the convenience of being able to rent high-end designer clothing and accessories for special events or everyday wear.
- Customers have noted that Rent the Runway offers a wide selection of items from a variety of designers, which allows them to try new styles and trends without committing to purchasing an item.
- Rent the Runway’s rental process is generally straightforward, and customers appreciate the free shipping, dry cleaning, and insurance that comes with each rental.
- Customers have also noted that Rent the Runway’s customer service is responsive and helpful when they’ve had issues with their rentals.
Negative reviews:
- Some customers have experienced issues with sizing and fit, which can be frustrating when renting clothing items.
- Other customers have experienced delays in shipping or receiving their rental items, which can be problematic when trying to plan for an event.
- Some customers have noted that Rent the Runway’s pricing can be steep, particularly for high-end designer items.
- A few customers have reported issues with their rental items arriving damaged or stained, and have had difficulty getting a resolution from Rent the Runway’s customer service team.
Overall, while Rent the Runway has received mixed reviews, many customers have had positive experiences with the service. However, as with any rental or subscription service, there are potential drawbacks to consider, such as issues with sizing and fit or delays in shipping.
It’s important to read Rent the Runway’s terms and conditions carefully before placing your rental order to understand all potential costs and ensure that you have a positive experience with the service.
Rent the Runway Stores
Rent the Runway has a number of physical retail stores located across the United States. In these stores, customers can browse and try on items in person, as well as receive styling advice and recommendations from Rent the Runway stylists. Here’s an overview of Rent the Runway’s physical store locations:
- New York City: Rent the Runway has multiple store locations in New York City, including a flagship store in Flatiron, as well as stores in SoHo, Upper East Side, and Westfield World Trade Center.
- Los Angeles: Rent the Runway has a store location in Los Angeles in Westfield Century City.
- San Francisco: Rent the Runway has a store location in San Francisco in Westfield Valley Fair.
- Chicago: Rent the Runway has a store location in Chicago in The Shops at North Bridge.
- Washington, D.C.: Rent the Runway has a store location in Washington, D.C. in Georgetown.
- Boston: Rent the Runway has a store location in Boston in Copley Place.
- Dallas: Rent the Runway has a store location in Dallas in NorthPark Center.
In addition to these physical store locations, Rent the Runway also offers a “drop box” service in select WeWork locations, where customers can drop off their rental items for return without having to ship them back.
Overall, Rent the Runway’s physical store locations provide customers with the opportunity to try on items in person and receive personalized styling advice, which can be a helpful addition to the online rental experience.
Is Rent the Runway worth it?
Whether or not Rent the Runway is worth it depends on individual preferences and needs. Here are some factors to consider:
- Cost: Rent the Runway can be an affordable way to access high-end designer clothing and accessories, particularly if you opt for the monthly subscription plans. However, rental fees can add up over time, so it’s important to consider the cost of renting versus buying.
- Convenience: Rent the Runway offers a convenient way to access designer clothing and accessories, with the option to browse and rent items online or in-store. The free shipping, dry cleaning, and insurance that comes with each rental can also be convenient.
- Selection: Rent the Runway has a wide selection of clothing and accessory options, including designs from over 600 high-end designers. However, the selection may not always align with individual preferences or needs.
- Fit and sizing: Some customers have experienced issues with sizing and fit when renting items, which can be frustrating. Rent the Runway offers a free second size with each rental to ensure a better fit, but this may not always be enough.
- Customer service: While Rent the Runway’s customer service has received positive feedback from some customers, others have reported issues with getting resolution for issues with their rentals.
Overall, Rent the Runway can be a great option for those who want to access high-end designer clothing and accessories without having to buy them outright. However, it’s important to consider the potential costs, convenience, selection, fit and sizing, and customer service when deciding if Rent the Runway is worth it for you.
Rent the Runway Promotions & Discounts
Rent the Runway offers various promotions and discounts throughout the year. Here are some examples of promotions and discounts that they may offer:
- First-time user discount: Rent the Runway often offers a discount for first-time users, such as 20% off their first rental or subscription plan.
- Holiday discounts: During holiday periods such as Black Friday and Cyber Monday, Rent the Runway may offer discounts on rental fees or subscription plans.
- Referral discounts: Rent the Runway offers referral discounts to customers who refer their friends and family to the service. The referral discount typically provides a credit towards a future rental or subscription plan.
- Membership discounts: Rent the Runway occasionally offers discounts on their monthly subscription plans, such as a free month of RTR Unlimited.
- Designer discounts: Rent the Runway may offer discounts on specific designer collections, allowing customers to access high-end designer items at a lower cost.
It’s important to check Rent the Runway’s website or sign up for their email newsletter to stay informed about current promotions and discounts. It’s also important to read the terms and conditions of any promotion or discount before using it, as there may be restrictions or limitations.
Overall, Rent the Runway offers various promotions and discounts throughout the year, which can help make renting high-end designer clothing and accessories more affordable.
Where To Buy Rent the Runway
Rent the Runway is a rental service that allows you to rent high-end designer clothing and accessories. The items are not available for purchase on the Rent the Runway website or in their physical stores.
However, if you fall in love with an item that you rent, Rent the Runway offers a “buy it” option, where you can purchase the item at a discounted price. Additionally, some of the designers whose items are available for rent on Rent the Runway may sell similar items on their own websites or in their own retail stores.
If you’re interested in purchasing a specific designer item that you saw on Rent the Runway, it may be worth checking the designer’s website or store to see if it’s available for purchase.
FAQ
How long can I rent an item from Rent the Runway?
Rental periods are typically 4 or 8 days, depending on the item. You can see the specific rental period for each item when browsing on the Rent the Runway website.
How do I return a rental item?
Each rental item comes with a pre-paid return label and instructions for return. Simply place the rental items back in the garment bag and attach the pre-paid return label. You can then drop it off at a UPS location or at a Rent the Runway store.
What happens if I damage or lose a rental item?
Rent the Runway provides insurance coverage for each rental item, which covers minor damage and normal wear and tear. If an item is lost, damaged beyond repair, or returned with significant stains or damage, you will be charged for the full retail value of the item.
Can I cancel or modify a rental order?
You can cancel or modify your rental order up to 12 hours before the rental period begins. After that, you will be charged the full rental fee.
How does Rent the Runway ensure that rental items are clean and in good condition?
Rent the Runway carefully inspects and maintains each item to ensure that it is in good condition before it is rented out again. All rental items are professionally dry cleaned and sanitized after each rental period.
What is the difference between RTR Update and RTR Unlimited?
RTR Update allows you to rent up to four items per month for a flat fee of $89, while RTR Unlimited allows you to rent up to four items at a time for a flat fee of $135 per month. RTR Unlimited also includes access to exclusive designer collections and allows for unlimited exchanges throughout the month.
Is Rent the Runway available outside the United States?
Rent the Runway is currently only available for shipping and returns within the United States.