About Rugs Direct
Rugs Direct is an online retailer of high-quality rugs in various styles, sizes, and designs. The company offers an extensive selection of rugs, ranging from contemporary to traditional, and serves customers across the United States.
Founded in Winchester, Virginia in 1998, Rugs Direct has become one of the largest online retailers of area rugs in the United States. The company’s mission is to provide customers with a wide selection of high-quality rugs at competitive prices, while also offering exceptional customer service.
Rugs Direct partners with leading rug manufacturers and designers, including Loloi, Surya, Jaipur Living, and Oriental Weavers, to offer a diverse selection of rugs made from high-quality materials such as wool, silk, and synthetic fibers.
In addition to its extensive selection of rugs, Rugs Direct offers a range of services to help customers find the perfect rug for their space. The company’s website features a design center where customers can browse and save their favorite rugs, as well as a virtual room designer tool that allows customers to see how different rugs will look in their space before making a purchase.
Rugs Direct also offers a 110% price match guarantee, ensuring that customers receive the best price on their rug purchase. The company provides free shipping within the continental United States, as well as a 30-day return policy for customers who are not satisfied with their purchase.
Overview of Rugs Direct
Rugs Direct is an online retailer that specializes in offering a wide range of rugs in various styles, designs, and sizes. The company is committed to providing customers with high-quality products at competitive prices, along with excellent customer service.
Rugs Direct partners with leading rug manufacturers and designers to offer a vast selection of rugs made from high-quality materials like wool, silk, and synthetic fibers. The company’s website makes it easy for customers to browse through the extensive collection of rugs and find the perfect rug for their home or office.
In addition to its broad range of rugs, Rugs Direct offers a design center that allows customers to save their favorite rugs and create their personalized design boards. The company also offers a virtual room designer tool that enables customers to visualize how different rugs will look in their space.
Rugs Direct is committed to providing exceptional customer service and offers a 110% price match guarantee, ensuring that customers receive the best price on their rug purchase. The company also provides free shipping within the continental United States and a 30-day return policy for customers who are not satisfied with their purchase.
Overall, Rugs Direct is a reliable and convenient online retailer that offers an extensive selection of high-quality rugs along with excellent customer service and competitive prices.
Pros And Cons
Pros
- Large selection
- High-quality products
- Competitive pricing
- Exceptional customer service
- Easy returns
Cons
- Limited international shipping
- No physical showroom
- Shipping time
- Price range
The company partners with leading rug manufacturers and designers to provide customers with high-quality rugs made from premium materials like wool, silk, and synthetic fibers.
Rugs Direct Area Rugs Review
Rugs Direct offers a wide range of area rugs in various styles, designs, and sizes. The company partners with leading rug manufacturers and designers to provide customers with high-quality rugs made from premium materials like wool, silk, and synthetic fibers.
Some of the popular styles of area rugs available at Rugs Direct include:
- Traditional: These rugs feature intricate designs and patterns that are inspired by traditional motifs.
- Contemporary: These rugs feature modern designs and patterns that are bold and minimalist.
- Transitional: These rugs combine traditional and contemporary elements to create a timeless look.
- Shag: These rugs have a deep, plush pile that creates a luxurious and comfortable feel.
- Outdoor: These rugs are made from durable materials that are resistant to water and weather, making them ideal for outdoor use.
- Bohemian: These rugs feature vibrant colors and patterns that create a free-spirited and eclectic look.
Customers can easily browse through the extensive collection of area rugs on the Rugs Direct website and filter the search results based on size, style, color, material, and brand. The company also provides a design center that allows customers to save their favorite rugs and create their personalized design boards.
Rugs Direct Zuma ZUM-05 Area Rug Review
The Rugs Direct Zuma ZUM-05 Area Rug is a popular choice among customers who are looking for a contemporary style rug. This rug features a unique geometric pattern in shades of gray and ivory, which creates a modern and stylish look.
The Zuma ZUM-05 Area Rug is made from a combination of wool and viscose fibers, which provide durability, softness, and a subtle sheen. The rug has a medium pile height of 0.47 inches, which makes it easy to vacuum and maintain.
This rug is available in various sizes, ranging from 2′ x 3′ to 9′ x 12′, making it suitable for different spaces and room sizes. Customers can purchase this rug directly from the Rugs Direct website, and the company provides free shipping within the continental United States. Additionally, customers can take advantage of the 110% price match guarantee to ensure that they receive the best price on this rug.
Rugs Direct Zuma ZUM-02 Area Rug Review
The Rugs Direct Zuma ZUM-02 Area Rug is another popular choice for customers looking for a modern and stylish rug. This rug features a unique abstract design in shades of blue and gray, which creates a bold and eye-catching look.
The Zuma ZUM-02 Area Rug is made from a combination of wool and viscose fibers, which provides a soft and durable feel. The rug has a medium pile height of 0.47 inches, which makes it easy to clean and maintain.
This rug is available in various sizes, ranging from 2′ x 3′ to 9′ x 12′, making it suitable for different spaces and room sizes. Customers can purchase this rug directly from the Rugs Direct website, and the company provides free shipping within the continental United States. Additionally, customers can take advantage of the 110% price match guarantee to ensure that they receive the best price on this rug.
Rugs Direct Giada GIA-06 Area Rug Review
The Rugs Direct Giada GIA-06 Area Rug is a popular choice among customers who are looking for a traditional style rug. This rug features a classic Oriental design in shades of blue and ivory, which creates a timeless and elegant look.
The Giada GIA-06 Area Rug is made from high-quality polypropylene fibers, which provide durability, resistance to stains, and a soft feel. The rug has a low pile height of 0.24 inches, which makes it easy to clean and maintain.
This rug is available in various sizes, ranging from 2′ x 3′ to 9′ x 12′, making it suitable for different spaces and room sizes. Customers can purchase this rug directly from the Rugs Direct website, and the company provides free shipping within the continental United States. Additionally, customers can take advantage of the 110% price match guarantee to ensure that they receive the best price on this rug.
Rugs Direct Zuma ZUM-06 Area Rug Review
The Rugs Direct Zuma ZUM-06 Area Rug is a popular choice for customers who are looking for a contemporary and stylish rug. This rug features an abstract design in shades of blue, gray, and ivory, which creates a modern and eye-catching look.
The Zuma ZUM-06 Area Rug is made from a blend of wool and viscose fibers, which provides a soft and durable feel. The rug has a medium pile height of 0.47 inches, which makes it easy to clean and maintain.
This rug is available in various sizes, ranging from 2′ x 3′ to 9′ x 12′, making it suitable for different spaces and room sizes. Customers can purchase this rug directly from the Rugs Direct website, and the company provides free shipping within the continental United States. Additionally, customers can take advantage of the 110% price match guarantee to ensure that they receive the best price on this rug.
Rugs Direct Celestial CES-02 Area Rug Review
The Rugs Direct Celestial CES-02 Area Rug is a popular choice for customers who are looking for a modern and stylish rug. This rug features an abstract design in shades of blue, gray, and ivory, which creates a contemporary and eye-catching look.
The Celestial CES-02 Area Rug is made from a blend of polypropylene and polyester fibers, which provides durability, resistance to stains, and a soft feel. The rug has a medium pile height of 0.39 inches, which makes it easy to clean and maintain.
This rug is available in various sizes, ranging from 2’2″ x 3′ to 9′ x 13′, making it suitable for different spaces and room sizes. Customers can purchase this rug directly from the Rugs Direct website, and the company provides free shipping within the continental United States. Additionally, customers can take advantage of the 110% price match guarantee to ensure that they receive the best price on this rug.
Rugs Direct Padma PMA-01 Area Rug Review
The Rugs Direct Padma PMA-01 Area Rug is a popular choice for customers who are looking for a traditional and elegant rug. This rug features a classic oriental design with intricate floral patterns in shades of ivory, blue, and beige.
The Padma PMA-01 Area Rug is made from a blend of polypropylene and polyester fibers, which provides durability, resistance to stains, and a soft feel. The rug has a low pile height of 0.31 inches, which makes it easy to clean and maintain.
This rug is available in various sizes, ranging from 2′ x 3′ to 10′ x 14′, making it suitable for different spaces and room sizes. Customers can purchase this rug directly from the Rugs Direct website, and the company provides free shipping within the continental United States. Additionally, customers can take advantage of the 110% price match guarantee to ensure that they receive the best price on this rug.
Who Is Rugs Direct For?
Rugs Direct is an online retailer of area rugs that caters to customers who are looking to decorate and enhance their living spaces with high-quality rugs. The company offers a wide variety of rugs in different styles, sizes, and materials, making it suitable for a diverse range of customers with different tastes and preferences.
Rugs Direct is for customers who are looking for convenience and a hassle-free shopping experience. By shopping online, customers can easily browse and select from a large selection of rugs and have them delivered directly to their doorstep.
The company is also for customers who are looking for quality and value. Rugs Direct sources its products from leading manufacturers and brands, ensuring that customers receive high-quality rugs at competitive prices.
Overall, Rugs Direct is for customers who are looking for a convenient and reliable way to purchase area rugs that will add comfort, style, and functionality to their living spaces.
Rugs Direct Reviews: What Do Customers Think?
Rugs Direct has a mix of positive and negative customer reviews online. On the Rugs Direct website, the company has an average rating of 4.7 out of 5 stars based on over 53,000 customer reviews. Here is an overview of what customers are saying about their experiences with Rugs Direct:
Positive reviews mention the following:
- Customers are pleased with the quality and design of the rugs they purchased, describing them as beautiful, well-made, and exactly as pictured.
- Many customers mention that their rugs arrived quickly and were well-packaged.
- Customers appreciate the variety of styles, sizes, and materials offered by Rugs Direct.
- The customer service team is praised for being responsive and helpful in resolving issues.
Negative reviews mention the following:
- Some customers have experienced issues with the quality or durability of their rugs, with some reporting that their rugs started to unravel or fall apart after a short period of use.
- A few customers have had issues with delivery, with some reporting that their rugs were delayed or arrived damaged.
- A small number of customers had issues with customer service, describing it as unresponsive or unhelpful in resolving their issues.
Overall, Rugs Direct has many positive reviews and customers are generally pleased with the quality, design, and variety of rugs offered. However, some negative reviews suggest that there have been issues with quality and customer service, which potential customers should be aware of when considering purchasing from the company.
Is Rugs Direct Legit?
Yes, Rugs Direct is a legitimate and reputable online retailer of area rugs. They offer a wide range of rugs in different styles, sizes, and colors from various brands and designers.
Rugs Direct has been in business since 1998 and has served hundreds of thousands of customers. They have an A+ rating with the Better Business Bureau and have been accredited by the organization since 2001. They also have a 4.8-star rating on Trustpilot based on over 10,000 customer reviews.
Rugs Direct offers a 30-day return policy on all their products, and they also provide free shipping on most orders within the continental United States. They have a knowledgeable customer service team available to assist with any questions or concerns, and they also offer a price match guarantee to ensure customers get the best deal possible.
Is Rugs Direct Worth It?
Whether or not Rugs Direct is worth it depends on your personal preferences and needs. Rugs Direct offers a wide selection of high-quality area rugs from well-known brands and designers at competitive prices. They also provide free shipping, a 30-day return policy, and a price match guarantee, which can add value to your purchase.
Additionally, Rugs Direct has received positive customer reviews and ratings for their product selection, quality, and customer service. However, some customers have reported issues with shipping and delivery times, as well as difficulties with returns and exchanges.
Overall, if you are in the market for a new area rug and value quality, selection, and customer service, Rugs Direct may be worth considering.
Rugs Direct Promotions & Discounts
Rugs Direct offers several promotions and discounts throughout the year, including:
- Sales: Rugs Direct often has sales on various rug styles and brands, with discounts ranging from 10-50% off.
- Clearance Section: The company has a clearance section on their website with discounted items up to 70% off.
- Email Sign-Up: Customers who sign up for Rugs Direct’s email newsletter will receive a 15% off coupon code that can be used on their first purchase.
- Refer a Friend: Customers can refer a friend to Rugs Direct and receive a $50 credit for each friend that makes a purchase.
- Free Shipping: Rugs Direct offers free shipping on all orders within the continental United States.
Customers can also check for promo codes or coupons online or through third-party websites. It’s important to note that some promotions and discounts may have restrictions or limitations, so be sure to read the terms and conditions carefully.
Where to Buy Rugs Direct
Rugs Direct products can be purchased directly from their website, rugs-direct.com. They offer a wide range of rug styles, sizes, and brands to choose from, as well as a 110% price match guarantee and free shipping within the continental United States.
In addition, Rugs Direct products can also be found on various online retailers such as Amazon and Wayfair. However, purchasing directly from Rugs Direct’s website may offer better deals, promotions, and a wider selection of products.
FAQ
What types of rugs does Rugs Direct offer?
Rugs Direct offers a wide variety of rug styles, including traditional, contemporary, transitional, and outdoor. They also offer rugs in different shapes and sizes, including round, square, and runners.
Does Rugs Direct offer free shipping?
Yes, Rugs Direct offers free shipping on all orders within the continental United States.
Does Rugs Direct offer a return policy?
Yes, Rugs Direct offers a 30-day return policy for most items. Some exclusions apply, so be sure to read the full return policy on their website.
Does Rugs Direct offer a price match guarantee?
Yes, Rugs Direct offers a 110% price match guarantee. If you find a lower price on the same rug from another retailer, they will match the price and give you an additional 10% discount.
How can I contact Rugs Direct customer service?
Rugs Direct customer service can be reached by phone at 1-888-464-1447 or through their website’s contact form. They are available Monday through Friday from 9am to 9pm EST and Saturday from 9am to 5pm EST.
