About Rent the Runway
Rent the Runway is an online clothing and accessory rental service that was founded in 2009 by Jennifer Hyman and Jennifer Fleiss. The service was created with the goal of providing women with a more affordable and sustainable way to access high-end designer clothing and accessories.
Rent the Runway offers a wide selection of clothing, jewelry, and accessories from over 600 designers, including items for special events, workwear, and everyday wear. Customers can choose to rent items individually or sign up for a monthly subscription plan, which allows for unlimited rentals throughout the month.
Rent the Runway also has physical store locations in select cities across the United States, where customers can browse and try on items in person, as well as receive styling advice and recommendations from Rent the Runway stylists.
The company has received numerous accolades, including being named one of Fast Company’s Most Innovative Companies in 2018 and 2019.
Overview of Rent the Runway
Rent the Runway is an online service that provides designer dress and accessory rentals to customers. The company was founded in 2009 and is based in New York City.
Rent the Runway offers a range of clothing options for women, including dresses, jumpsuits, skirts, blouses, and outerwear. They also provide a wide variety of accessories such as jewelry, handbags, and sunglasses. They feature designs from over 600 designers, including high-end brands like Gucci, Diane von Furstenberg, and Versace.
Customers can rent items from Rent the Runway on a one-time basis or sign up for one of their subscription services. Their RTR Reserve service allows customers to rent a single item for a four- or eight-day period, while RTR Update provides four rental items per month with unlimited exchanges. The RTR Unlimited subscription provides customers with the ability to rent up to four items at a time with unlimited exchanges for a monthly fee.
Rent the Runway also offers a range of other services, such as virtual styling appointments and clothing rentals for weddings and other special occasions. They have several physical store locations where customers can pick up and return their rentals.
Overall, Rent the Runway is a popular and convenient service that allows customers to rent designer clothing and accessories at a fraction of the retail cost. They offer a wide selection of options and convenient rental and subscription plans, making it easy for customers to access the latest fashion trends.
How Does Rent the Runway Work?
Rent the Runway is an online service that allows customers to rent designer clothing and accessories for a fraction of the retail price. Here’s how it works:
- Sign up: To use Rent the Runway, you must create an account on their website or mobile app. You will need to provide your personal information and payment details.
- Browse: Once you’ve signed up, you can browse their collection of clothing and accessories. You can filter your search by size, color, occasion, and more. You can also read reviews from other customers and view photos of the items.
- Select items: After you’ve found an item you’d like to rent, select the size and rental period (usually 4 or 8 days). Add it to your cart and continue browsing or proceed to checkout.
- Receive your items: Rent the Runway will ship your selected items to you, usually arriving a day or two before your rental period begins. The items will arrive in a garment bag, along with a pre-paid return label.
- Wear your items: Enjoy wearing your rental items during your rental period! It’s important to note that you should take good care of the items to avoid any damage or additional fees.
- Return your items: At the end of your rental period, simply place the items back in the garment bag and attach the pre-paid return label. Drop it off at a UPS location or a Rent the Runway store.
Rent the Runway also offers subscription plans, such as RTR Unlimited and RTR Update, which allow customers to rent a certain number of items per month for a flat fee. They also offer additional services like virtual styling appointments and rental options for special events like weddings.
Overall, Rent the Runway is a convenient and affordable way to access designer clothing and accessories without having to buy them outright.
How Long Does Rent the Runway Take to Ship?
The shipping time for Rent the Runway can vary depending on several factors, such as the item’s availability, rental dates, and shipping location. Here’s what you need to know:
- Availability: Rent the Runway has a large inventory of clothing and accessories, but not all items may be available at all times. Before you rent an item, you should check its availability for your rental dates. If an item is not available, you may need to select a different item or rental period.
- Rental dates: When you rent an item, you will select a rental start date and end date. Rent the Runway will ship your item to arrive before your rental start date. The exact shipping time will depend on the shipping method you choose and the item’s availability.
- Shipping location: Rent the Runway ships items to all 50 U.S. states and to APO/FPO addresses. The shipping time will depend on your location and the shipping method you choose. Rent the Runway offers several shipping options, including UPS Ground, UPS 2-Day, and UPS Next Day Air.
In general, Rent the Runway recommends that you place your rental order at least 1-2 weeks in advance of your event to allow for shipping time and any necessary alterations. They also offer the option to choose a backup size for an additional fee, which can help ensure that you have a good fit for your event.
It’s important to note that Rent the Runway may have specific shipping and return policies, so be sure to read their terms and conditions carefully before placing your rental order.
How Much Does Rent the Runway Cost?
Rent the Runway offers several pricing options depending on your rental needs. Here’s a breakdown of the costs:
- One-time rentals: If you only need to rent an item once, Rent the Runway offers one-time rentals. Prices for one-time rentals vary depending on the retail value of the item, but typically range from $30 to $300. Rent the Runway also offers the option to purchase a backup size for an additional fee.
- RTR Update: RTR Update is a monthly subscription service that allows you to rent up to four items per month for a flat fee. The cost of RTR Update is $89 per month, and you can exchange your items as many times as you want.
- RTR Unlimited: RTR Unlimited is a monthly subscription service that allows you to rent up to four items at a time for a flat fee. The cost of RTR Unlimited is $135 per month, and you can exchange your items as many times as you want.
In addition to these costs, Rent the Runway may charge additional fees for late returns, damage to items, or missing accessories. They also require a credit card on file for all rentals as a security deposit.
Overall, Rent the Runway offers a range of pricing options depending on your rental needs, from one-time rentals to monthly subscriptions. It’s important to carefully read their terms and conditions and be aware of any additional fees before placing your rental order.
Rent the Runway Reviews: What Do Customers Think?
Rent the Runway has generally positive reviews from customers. Here are some common themes in Rent the Runway reviews:
- Convenience: Many customers appreciate the convenience of being able to rent high-end designer clothing and accessories for special occasions or everyday wear without having to buy them outright. They also appreciate the ease of the online ordering process and the option to pick up and return items at Rent the Runway stores.
- Quality: Customers generally report that the quality of Rent the Runway’s clothing and accessories is high, with items arriving in good condition and looking like new.
- Fit: One common concern among customers is that the fit of the rented items can be inconsistent, particularly if the item runs large or small. However, Rent the Runway offers the option to rent a backup size for an additional fee, which can help alleviate this concern.
- Customer service: Some customers have reported issues with customer service, particularly if there are problems with a rental item or if they need to return an item outside of the designated return window.
Overall, Rent the Runway has a 4.3-star rating on Trustpilot, with many customers reporting positive experiences and high-quality items. However, as with any rental service, there can be some variability in the rental experience, and it’s important to carefully read the terms and conditions and be aware of any potential fees or issues before placing a rental order.
Is Rent the Runway Worth It?
Whether or not Rent the Runway is worth it depends on your individual needs and budget. Here are some factors to consider when deciding if Rent the Runway is worth it for you:
- Cost: Rent the Runway can be more affordable than buying designer clothing and accessories outright, but the cost can still add up if you are using the service frequently or subscribing to a monthly plan. It’s important to carefully consider the cost of the items you want to rent and any potential additional fees.
- Frequency of use: If you only need to rent items occasionally for special occasions or events, Rent the Runway may be a good option for you. However, if you need to rent items more frequently, the cost may not be as sustainable over time.
- Quality: Rent the Runway’s clothing and accessories are generally high quality, which can be worth it if you are looking for designer items that you may not be able to afford to buy outright.
- Convenience: Rent the Runway is a convenient option for renting clothing and accessories online, which can save you time and effort compared to shopping in-store. However, it’s important to note that you will need to factor in shipping time and return shipping when considering the convenience factor.
Overall, whether or not Rent the Runway is worth it for you depends on your specific needs and budget. If you are looking for high-quality designer clothing and accessories for special occasions or events, Rent the Runway can be a convenient and affordable option. However, if you need to rent items frequently or if the cost doesn’t fit within your budget, it may not be the best option for you.
Rent the Runway Promotions & Discounts
Rent the Runway occasionally offers promotions and discounts to customers. Here are some ways to stay up-to-date on Rent the Runway promotions:
- Sign up for the Rent the Runway email list: By signing up for the Rent the Runway email list, you will receive news about the latest promotions and discounts. You can sign up by visiting their website and entering your email address in the sign-up box at the bottom of the homepage.
- Follow Rent the Runway on social media: Rent the Runway regularly posts promotions and discounts on their social media channels, including Facebook, Instagram, and Twitter.
- Check their website: Rent the Runway may post promotions and discounts on their website, so it’s worth checking their homepage or promotions page regularly.
- Refer a friend: Rent the Runway offers a referral program that rewards customers with a $30 credit for each friend they refer who signs up for a new account and makes a qualifying rental.
- Subscribe to a monthly plan: Rent the Runway offers monthly subscription plans that allow customers to rent items for a flat fee. These plans can be a good value for frequent renters, as they offer unlimited exchanges and the ability to rent multiple items at once.
It’s important to note that promotions and discounts may have specific terms and conditions, so be sure to read the details carefully before taking advantage of any offers.
Where To Buy Rent the Runway
Rent the Runway is an online service that allows you to rent designer clothing and accessories for a fraction of their retail price. You can rent items through their website or mobile app, and they offer both one-time rentals and subscription options.
To rent items from Rent the Runway, you can visit their website at www.renttherunway.com or download their mobile app. From there, you can browse their selection of clothing and accessories, select the items you want to rent, and choose your rental dates.
Rent the Runway has several subscription options, including a monthly subscription called RTR Unlimited, which allows you to rent up to four items at a time for a flat monthly fee. They also offer a more flexible option called RTR Update, which allows you to rent four items per month, but you can exchange them for new items whenever you want.
Rent the Runway has several physical locations in the United States where you can pick up and return rentals. You can use their store locator tool on their website to find the nearest location to you. However, it’s important to note that many of their services are primarily online-based, and their brick-and-mortar locations are limited.
Overall, Rent the Runway is a popular and convenient service for renting designer clothing and accessories, and you can easily access it through their website or mobile app.
FAQ
How long can I rent an item from Rent the Runway?
Rent the Runway typically offers rental periods of 4 or 8 days, but you can also contact their customer service if you need to rent an item for a longer period of time.
How do I return a rental item?
To return a rental item, simply place it back in the garment bag it arrived in and attach the prepaid return label. Drop it off at a UPS location or Rent the Runway store.
What happens if I damage or lose a rental item?
Rent the Runway may charge you a fee if an item is damaged or lost. The specific fee will depend on the item and the extent of the damage.
How do I know if an item will fit me?
Rent the Runway provides detailed size and fit information on their website, including measurements and reviews from other customers. They also offer the option to rent a backup size for an additional fee.
Can I cancel or change a rental order?
Rent the Runway has specific policies regarding cancellations and changes to rental orders. You should review their terms and conditions carefully before placing a rental order.
Is Rent the Runway available outside of the United States?
Currently, Rent the Runway only ships to addresses within the United States and APO/FPO addresses.
